IGWOT support
Help for the people who buy, make, and sell here.
Start with the topic that fits. If you still need a hand, write to us with the details below and a real person will answer.
Orders & purchases
Get help with an order, delivery, return, refund request, or a purchase that does not look right.
View your accountSelling on IGWOT
Find your listings, orders, shipping tools, shop profile, and the details that keep your storefront running.
Open seller dashboardPlans, billing & payouts
Review your subscription and billing details, or check seller payout information from your dashboard.
Review billingTrust & safety
Report a suspicious listing, account, message, or intellectual-property concern so the right person can review it.
Read IP & takedown policyCommon questions
A quick answer may be all you need.
These are the best first steps for the questions buyers and sellers ask most often.
Where can I find an order I placed?
Sign in and open Your account. Include the order number when you contact support so we can find the purchase quickly.
How do I contact a seller?
Open the relevant listing or order and use IGWOT Messages. Keeping the conversation on IGWOT makes the details easier to review if you need help later.
Where do sellers manage orders and listings?
The seller dashboard brings together listings, auctions, orders, shipping, payouts, discounts, and shop settings.
How do I report a technical problem?
Use the site feedback form for confusing or broken behavior. For an urgent account, order, or payment concern, email support@igwot.us.
Still need help?
Tell us what happened. A person will read it.
For orders, include the order number. Sellers should include their shop name. Never email passwords, full card numbers, or other sensitive information.